We will uncover why customer experience is key and how you can create the journey you want by putting the customer at the heart of what you do.

Clare will help you identify what you want your customers to say about you and your business so they promote it to others and how you can use that to deliver the best sales experience possible.

You’ll also look at how you can upsell, cross-promote and manage reciprocal sales, so come along and enter the world of sales.

This event is part of our Bedroom to Business Course, to sign up for the other events in the course go to: https://www.eventbrite.com/cc/bedroom-to-business-875549

Any questions you have before the session can be sent directly to bipc@librariesunlimited.org.uk

About Clare

Clare Palmer – Award-winning coach and founder of Clarity Coaching by Clare Palmer

Clare is an inspiring coach recognised as outstanding in her field and nominated for a South West Women Award in the category “Best Support Act”

Clare’s passion lies in helping people break back self-imposed barriers, increase self-belief and become more conscious of their thoughts, emotions and actions to achieve the best possible outcome for them.

During her corporate leadership career in a global communications company, Clare was recognised for her unique ability to inspire and connect with people. Clare won a global coaching award following which she designed and implemented a new coaching culture and leadership standards.

As a mother, leader, and business owner Clare understands the pressure we can place on ourselves and the negative self-belief we can have, she challenges people to be brave and take action to create their dreams and achieve their ambitious goals.

Clare is a certified coach and PRiSM practitioner.