Business & IP Centre Devon

Events

The Business & IP Centre at Exeter and Barnstaple Libraries host a range of events and workshops to suit start-ups, entrepreneurs or businesses looking to learn new skills or research their industry.

Webinars run weekly on a variety of subjects and are a great way to get an overview of a new topic, or a refresher which can help you to look at your business plan in a new light. Whether you’re just starting out or an established business looking to grow, our webinars are useful, inspiring and informative.

One-to-ones are useful for enquiring about how you can access business information and support, to discuss a problem or question you have in a specific area of your business, or to find out more about Intellectual Property. Find out more information on our 1-to-1s page.

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Boost Your Start-Up: Growing Customer Reputation and Loyalty By The Inch

October 29 @ 10:00 am - 11:30 am

Learn the essentials of customer service and how it can lead your start-up business to success through building relationships

PLEASE NOTE: This session is part of BIPC Devon’s Boost Your Start-Up course, sessions are open to Devon-Based Start-Ups.

As a business owner you know that reputation and loyalty is by far the most profitable and easy way to grow a business and make profits.

And every business adviser will tell you the same: deliver a great customer experience and customers will want to come back, buy more and persuade all their friends to do the same

But how can you do that when you’re already so busy and stressed just keeping your head above water?

What simple systems can you put in place to get you to this higher place?

And how do you keep it going continually so you never drop the ball?

This event is suitable for owners of ALL small businesses: we have worked with over 1000 small businesses of all shapes and sizes, and the principles are the same:

Build your business inch by inch by following 4 vital, powerful, and usually unknown principles of customer reputation and loyalty, and your sales will take care of themselves!

Meeting Room S1 (in Work:Space, within the library) is accessible for wheelchairs and there are also disabled bathroom facilities.

There is paid for car parking within a 1 minute walk and the train station is approximately 10 minutes walk away.

If you have any questions regarding this event, please contact bipc@librariesunlimited.org.uk.

Booking Details

Use the booking link below to book your place at this event.

Details

Date:
October 29
Time:
10:00 am - 11:30 am
Event Category:
Website:
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Venue

Newton Abbot Library
Passmore Edwards Centre Market Street, Newton Abbot, TQ12 2RJ
Newton Abbot, TQ12 2RJ GB
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