Business & IP Centre Devon


The Business & IP Centre at Exeter and Barnstaple Libraries host a range of events and workshops to suit start-ups, entrepreneurs or businesses looking to learn new skills or research their industry.

Webinars run weekly on a variety of subjects and are a great way to get an overview of a new topic, or a refresher which can help you to look at your business plan in a new light. Whether you’re just starting out or an established business looking to grow, our webinars are useful, inspiring and informative.

One-to-ones are useful for enquiring about how you can access business information and support, to discuss a problem or question you have in a specific area of your business, or to find out more about Intellectual Property. Find out more information on our 1-to-1s page.

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Communication for Business – How to Do It Right

October 19, 2022 @ 10:00 am - 1:00 pm

Do you want to improve communication with your clients, co-workers and wider business? This is the masterclass you need!

Do you want to improve communication with your clients, co-workers and wider business?

Being able to communicate, plan, delegate and negotiate properly – whether you work for yourself or an established business – is an essential skill for success.

You may think that some people are just better communicators than others, but this isn’t true … because effective communication is a learned skill that follows set principles and rules.

Yet so few people have been taught to communicate effectively, and the result is:

  • Unnecessary confusion and stress
  • Ineffective plans
  • Weak negotiation
  • Poor delegation and people management
  • And a general lack of productivity and effectiveness

In this session you will learn common sense principles that you can apply in any situation, to communicate effectively and confidently.

It will give you 3 principles that you can apply in any situation, in any business large or small, to hone your communication skills, cut through the noise and get positive results…guaranteed.

This training will expand on some of the key principles of ‘The 7 habits of Highly Effective People’ – the #1 training system in the world.

It lasts for 3 hours and will teach you:

  • How to get a grip on your emotions, and get your head in the right place (so you don’t say and do things that you later regret)
  • How to set up any communication for success
  • How to get people to open-up and trust you
  • How to cut through the noise and get to the heart of issues
  • How to take notes and structure conversations for maximum efficiency
  • How to turn conversations into clear plans without wasting any time

You will go away with three powerful tools which you can start putting into practice immediately.

Three hours, three principles, and three tools which will transform your communication.

About Guy

​Guy is an unconventional business adviser who helps owners of small businesses build sales and profits through reputation, loyalty and referrals … above all else.

Guy has run his own businesses and worked with fast growing start-ups and large businesses, always focusing on business building through customer reputation and loyalty, and he has written 3 books on this subject.

He has had big successes in business and also some reasonably sized failures: the key is to learn from successes and avoid what causes failures!

He can help you by examining your approach to customers and helping you develop simple systems, and step by step changes to get ever better results by getting customers to want to buy more from you, buy again and again and tell all their friends about you.

He uses a simple but powerful methodology called ‘Slow Selling’, based on 4 key principles of common sense.

But don’t take our word for it: the proof of any pudding is in the eating: Here’s some feedback from recent work through the BIPC

‘Exceptional teaching and really valuable content​.’

‘Inspirational and simple.’

‘I left feeling relieved and inspired, clear on what I needed to do.’

If you just want to be ‘a bit better’, then Guy’s not the person for you, but if you want to really nail it, Guy would be pleased to talk with you.


Please note that there is no parking at the library. Nearest parking is Princesshays, Bampfyle Street or Guildhall car park.

If there is anything we can do to help you access this session more easily, please do get in touch at

Booking Details

Use the booking link below to book your place at this event.


October 19, 2022
10:00 am - 1:00 pm
Event Category:
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Rougemont Room, Exeter Library
Castle Street, Exeter, EX4 3PQ
Exeter, EX4 3PQ GB
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