Business & IP Centre Devon

Category: Blog

March’s High Street Hero: The Express Pasta Company

Where have all the pasta shops gone in Devon? That void is what Brain Bailey, owner of The Express Pasta Company, fills in Newton Abbot. Brian has managed his independent business since 2016, getting his start as a catering van in the Newton Abbot Markets before securing the premises on Bank Street in 2017. Since then, Brian’s café has been a staple of the community, serving both locals and out-of-towners, some of which come from Torquay just to have lunch there. Brian shares his journey opening The Express Pasta Company after getting his start as a retail manager. What led you to open the Express Pasta Company?  I spent nearly 30 years working in and managing supermarkets. I predominantly worked for Somerfield, which was then taken over by Co-Op, so I was unfortunately made redundant. Six months after, I worked for Morrisons in convenience retailing for three years before I got made redundant again for a second time. That led me to apply for other jobs, including looking after a local charity’s retail site, where I got told that my 30 years of retail experience wasn’t enough. Maybe I just didn’t fit their charity, or I was going to cost

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February’s Spotlight on Infinite Ability

Last month, we spoke to the director of No Limits Community Café and explored the issue of accessibility in employment from young people diagnosed with complex needs. Today, we’d like to turn your attention to Sarah Field, the Devon-based entrepreneur behind Infinite Ability who received her diagnosis for autism, ADHD and dyslexia later in adulthood. Since her diagnosis, Sarah has made it her mission to support neurodiverse teens and women. Infinite Ability has plenty to offer people, from her maths tutoring service, one-to-one mentoring support, and her recent Find Your Tribe support group for neurodiverse women, whether or not they’ve had a formal diagnosis. Sarah shares her journey of how she formed Infinite Ability and how she’s been able to help women like her through Find Your Tribe. How did Infinite Ability start? I always thought I’d just be a teacher forever. I went straight from my A levels to university and taught maths in a secondary school in 2014, so once I achieved that, I thought I was set. I have always done unofficial mentoring even when I was working in mainstream schools. I was quite often that teacher young people could come and speak to if things were tricky, they needed a

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February’s High Street Hero – SNK Hair and Beauty

SNK Hair and Beauty is one of Newton Abbot’s leading beauty salons. Over the past four years, they have built up quite a reputation on the high street, going on to enter the finals in both 2023 and 2024’s Devon Women in Business awards for Start-Up of the Year. The salon is owned by niece and aunt duo Kira Pitt and Sarah Bancroft, both experienced hairdressers and long-standing Devonians. Together, they share their story of why they opened SNK Hair and Beauty, how they developed their customer base, and what they like the most about working in hair and beauty. How did you two get started with opening a hair salon? Kira: I was Sarah’s Saturday girl when I was 13. Because I used to live Dartmouth-way, I’d stay at hers for half a day, then I did my work experience hairdressing and decided this was what I wanted to do. After I left school, I did hairdressing for about ten years. I did my training in Exeter for a few years, then left and went self-employed, and was in a little salon in Chudleigh Knighton for about four years before I opened the salon in Newton Abbot. Being in a little

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January’s Spotlight on No Limits Community Café

No Limits Community Café is a pillar of Newton Abbot’s community. Sarah Thorp and Amanda Pugh opened its doors in 2020 to provide work experience and supported employment opportunities to those with additional needs. They then started the outreach programme in 2023, helping those with disabilities to gain long term paid employment, and helping employers across Devon to become more disability aware and confident. No Limits has also supported local organisations and businesses with catering such as Teignbridge District Council and Phoenix Sound. Read more from Sarah’s account to find out why they opened No Limits, what the impact of the community café has been on Devon, and what plans they have for the future. What led you to open No Limits? My background is in psychology and education, but the key is my lived experience of being a parent of a young person with complex needs. Looking at college and employment opportunities, I was concerned that there were narrow options for my son. The transition to adulthood is tricky anyway, but when that coincides with leaving education and childhood services, and going to adult services and starting work, it’s a huge change with significant challenges. Therefore, I wanted an

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January’s High Street Hero: Becki Leigh Studios

(Photo credit: @girl_behindthelens on Instagram) Becki Higgins, like many, came out of the pandemic with a different perspective on her career. After 10 years of stable employment as a social housing officer, she switched gears into self-employment as the owner of Becki Leigh Studios, diving headfirst into designing and creating gifts for women like her who shared similar hobbies. Since becoming a solopreneur, Becki has developed enough of an audience to work on her business full-time and has gone on to win the 2024 Sole Trader of the Year Award from Devon Women in Business. Read more about how she changed careers, how she’s had to balance her home life with her work life as a sole trader, and the challenges she’s faced as well as her successes. How did Becki Leigh Studios start? I always thought I’d stay as a housing officer as I adored it, but when my kids came along, the really long hours and commute became quite intense, and it felt like I was missing out on that family time. A few things also happened in my life. I sadly lost my brother, which put into perspective how short and precious life is, so when I

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December’s Spotlight on Dartmoor Reach Alpaca & Glamping Farm

We’ve covered many curiosities around Teignbridge from cat cafes to charity-run rehearsal spaces, and one curiosity worth keeping an eye on is the Dartmoor Reach Alpaca & Glamping Farm. Run by husband-and-wife duo, Josh Hyson and Natalie Hyson, Dartmoor Reach offers people the chance to relax in nature and in style with sustainable glamping huts, including a converted double-decker bus. It also doubles as a mindfulness retreat as Natalie hosts yoga, meditation and reiki workshops in her studio on the land. All of it is within reach of the fluffy alpacas who come to nose around the farm. Since opening the farm for business, they have enjoyed such accolades as the Eco Friendly Business of the Year award from the 2023 Devon Women in Business Awards, and have also appeared on Channel 4’s Four in a Bed. They share their story of how the farm started and the work they do to maintain it and grow its presence. How did the business start? Josh: We both shared a vision opening a glamping site. We wanted to live on the land here, but if you want to live in the countryside, you need to prove to Teignbridge District Council that you

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December’s High Street Hero: Yellow Umbrella Gifts

Yellow Umbrella Gifts is a gift shop with a difference. With the support of 28 different artists and crafters and her mum, owner Hayley Kyte has created a vital space for Newton Abbot’s crafting community and its shoppers as it brings independent, handmade gifts to the high street. Hayley Kyte tells us how the shop started, how she keeps customers happy and coming back for more, and how she has moved fast to compete with chain retailers in the rush up to Christmas. How did you get started with opening Yellow Umbrella Gifts? I started crafting for my mental health after 15 years of hairdressing, then it developed into the business with my very first tabletop event in Kingskerswell Church Hall. I just found my niche hand-making and designing plantable greeting cards and plastic free giftware, and made that a business rather than doing it just as a hobby. Then that escalated into bigger events. I got a bigger gazebo, I wholesaled my greeting cards, I was in 86 shops around the country, and I met lots of lovely people along the way. A lot would say ‘people aren’t coming to the event, people aren’t seeing my product, I’m not

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November’s Spotlight on R50 Marketing

Marketing agencies provide essential services for businesses in any area, and Newton Abbot has many thriving industries that benefit from marketing. From community interest companies to manufacturers, there are plenty who need a team of specialists to get their names out there on a brand spanking new website. R50 Marketing and Website Design is one of Newton Abbot’s most prominent marketing agencies, led by director Mark Amphlett, his son Will, and his daughter Jazz, alongside his team of experts. But how does one balance their work life with their home life in a family business? Mark and Will tell all. Mark, what led you to start R50 Marketing? Mark: Up until five years ago, I ran a manufacturing company here in Newton Abbot, which started off with a very small turnover of about £650,000, but we got it up to £3 million within about three years. However, the website was designed by an engineer rather than anyone in marketing, so I changed that to represent what we could do for our potential customers by making it look attractive, pretty and functional. We implemented simple things like making sure people could contact us easily, having a button on the mobile version

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November’s High Street Hero: The Plot Deli

The Plot Deli is another one of Newton Abbot’s best kept secrets. Just a little walk from the High Street, you’ll find the beautifully painted front of the café. From shelves filled with locally sourced goods, to fresh food served daily, The Plot Deli has plenty to offer. But it’s also a community-led and community-focused space, from workspace days where people can use the café as an office with unlimited teas and coffees, to poetry nights where many writers gather to share their stories. Owner Kris Hanson has always had a hand in food and charity, working at various restaurants in Cardiff and Exeter, and running community interest companies such as Feed South Devon. Despite facing hardships during COVID, Kris adapted to the changing economic climate which led him to open The Plot Deli, as he shares his experiences below. What lead you to open The Plot Deli? The Plot Deli came about because of The Plot Catering, as it started with growing all our own fruit and veg on our own allotment. As we grew and grew, I realised we could never grow enough on our own allotment to make the company viable, so we outsourced to local suppliers

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October’s Spotlight on The Cave

October’s Spotlight on The Cave The Cave Music Project is a Teignmouth-based charity that serves as a community rehearsal space where musicians both old and new can book out the space to practice. The Cave has been a fixture of the area’s blossoming music scene for years, previously situated in the Eastcliff car park before re-opening post-pandemic in the historic Old Quay Warehouse. Director Robin Brown shares his experiences running The Cave, as well as his ambitions to champion Teignmouth’s up and coming artists. How did the idea for The Cave emerge? I used to be a street-based youth worker in 2004, something that’s sadly lacking a lot on our streets these days. I once met a group of young people who played together but weren’t in any bands and their needs for a space were not being met. They were more into metal and grunge, rather than their youth clubs filled with ‘townies’ who were into dance music and pop. I remember myself at their age where I wished there were more spaces to play music, so I thought about how we could engage this group. The basement in the Eastcliff Centre was only being used to store equipment,

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