Business & IP Centre Devon


The Business & IP Centre at Exeter and Barnstaple Libraries host a range of events and workshops to suit start-ups, entrepreneurs or businesses looking to learn new skills or research their industry.

Due to Covid-19, many of our events are currently hosted online, via Zoom.

Webinars run weekly on a variety of subjects and are a great way to get an overview of a new topic, or a refresher which can help you to look at your business plan in a new light. Whether you’re just starting out or an established business looking to grow, our webinars are useful, inspiring and informative.

One-to-ones are useful for enquiring about how you can access business information and support, to discuss a problem or question you have in a specific area of your business, or to find out more about Intellectual Property. Find out more information on our 1-to-1s page.

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Bedroom to Business: Selling – The Customer Journey (Online)

November 3 @ 10:00 am - 11:00 am

This workshop will help you focus on the experience you want to give your customers.

We will uncover why customer experience is key and how you can create the journey you want by putting the customer at the heart of what you do.

Clare will help you identify what you want your customers to say about you and your business so they promote it to others and how you can use that to deliver the best sales experience possible.

You’ll also look at how you can upsell, cross-promote and manage reciprocal sales, so come along and enter the world of sales.

This event is part of our Bedroom to Business Course, to sign up for the other events in the course go to:

Any questions you have before the session can be sent directly to

Booking Details

Use the booking link below to book your place at this event.


November 3
10:00 am - 11:00 am
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